Prudent Money
How to Initiate Disputes with the Three Credit Reporting Agencies  E-mail

TransUnion

Onlineclick here to request a dispute online; need a TransUnion credit report/account

Phonecall 1-800-916-8800 Monday through Friday, 8 a.m. – 8 p.m. ET.  Before calling, make sure you have the necessary information:

  • Your TransUnion file number, if you already have a copy of your TransUnion credit report
  • Social Security number
  • Date of birth
  • Current Address
  • Company name of the disputed item (as listed on your credit report)
  • Account number of the disputed item (as listed on your credit report)
  • Reason for your dispute (such as, it is not your account, or you have paid the debt)
  • Any correction to your personal information (address, phone number, etc.)

MailComplete the Request for Investigation form and mail to:

TransUnion Consumer Solutions

P.O. Box 2000

Chester, PA  19022-2000

Expect a mailed response from TransUnion within 45 days.

Experian

Online – click here to request a dispute online; must have your Experian credit report number.  You can check the status of your report online at any time.  If you request online delivery at the time of your dispute, Experian will send you a notice via email that will alert you when the results of the dispute are ready to view online.

Equifax

Online – Initiate an investigation by entering your ZIP code here.  From there, Equifax will provide you with the contact information of the affiliate office that manages your credit file.  In contacting them, you must have the following information from your Equifax Credit Report – confirmation number (requested but not required), last name, street number, and last four digits of your Social Security number.  Results of the investigation will be delivered either online or mailed to the address on your credit report (as you indicate your preference).

Phone – Call the toll-free number listed at the bottom of your online Equifax Credit Report (should be 1-800-685-1111).  In order to speak with a customer service representative, you must have your 10-digit confirmation number, which is located at the top of your Equifax Credit Report.  The results of the investigation will be mailed to you.

Mail ­–

Send information (detail the items you are disputing) to:

Equifax Information Services LLC

P.O. Box 740256

Atlanta, GA  30374

The results of the investigation will be mailed to you.